Begin Here
If this is your first visit...
Welcome.
you're in the right place.
This page will walk you through what to expect before we ever meet.
Nothing complicated.
Just everything I wish every client knew before their first appointment.
Every New Client Starts Here
Every new client begins with a consultation.
Not because your hair is difficult.
Because every person is different.
My consultation actually begins before we meet.
After you book, I'll reach out so we can start the conversation by text or email—whatever feels easiest.
I'll learn about your hair history.
Your goals.
Your routine.
What's worked.
What hasn't.
I'll also tell you honestly if I'm the right stylist for what you're looking for.
Sometimes that's all we need.
If your hair requires a more detailed plan, I'll invite you in for an in-person consultation before your appointment.
Either way...
You'll know exactly what to book before you ever sit in my chair.
You'll never have to guess.
No guessing. No confusion. Just a thoughtful plan built specifically for you.
Here's What Happens Next
If you're not sure what to schedule... You're exactly where you're supposed to be.
You don't need to know the name of the service. You don't need to know salon terminology.
You just need to know what you'd like to change. Whether you're hoping to become brighter...
Correct a color that hasn't gone as planned...
Blend gray... go blonde…
Explore extensions or meshless integration...
Or simply create a healthier long-term plan...
We'll figure that out together.
Step One
Tell Me Your Story
Complete the New Client Consultation.
Tell me where your hair has been.
Tell me where you'd like it to go.
Step Two
I'll Personally Review Everything
I read every consultation myself.
If I have questions...I'll text you.
No assistants.
No automated responses.
Just us.
Step Three
I'll Build Your Plan
I'll recommend exactly what to book.
If an in-person consultation makes more sense first...I'll let you know.
You'll never be left wondering if you booked the right service.
Step Four
Then We Begin
We'll create a plan together.
And from that point on...
We'll work toward your hair goal.
Visiting by smoke
Before You Arrive
by smoke is a private studio located inside Salons by JC in Chelsea @ 124 W. 24th St.
You'll receive detailed arrival instructions before your appointment, including how to access the building and find the studio.
Whether you're traveling across the city or across the country...
I want arriving to feel easy.
• Private studio • Wi-Fi available
• One-on-one appointments • Easily accessible by subway
• Coffee, tea, and water available • Nearby parking garages
*Running a few minutes late because of trains or traffic? Just text me. We'll figure it out together.
What to Expect-
Every appointment is customized.
Because no two people—and no two heads of hair—are the same.
After your consultation, I'll recommend the services, timing, and investment needed to reach your goals while keeping your hair healthy for the long term.
Before we schedule anything, you'll know:
• What we're doing
• Why we're doing it
• How long it will take
• What your investment will be
No surprises.
Common ?’s-
Do you take new clients?
Yes! Absolutely.
Every new client begins with a consultation so I can understand your goals before recommending services.
Do I need a consultation?
Yes.
It's one of the most important parts of my process, and it's how I make sure we're creating the right plan—not just booking the right appointment.
How long are appointments?
Transformational appointments often take several hours. Some journeys happen in one visit. Others happen over several appointments.
We'll decide that together.
Do you do corrective color?
Yes.
Corrective color is one of my specialties, and every corrective service begins with a personalized consultation and long-term plan.
I have no idea what I need.
Perfect. Most new clients don't.
That's exactly why my consultation process exists.
Do you work with thinning hair.
Yes. I offer traditional extensions as well as meshless integration and topper solutions for guests experiencing thinning hair or hair loss. We'll discuss the best option during your consultation.
Do you text appointment information?
Yes. Text/Email Confirmations are sent 72 & 24 hrs before your appointment.
You'll receive everything you need before your appointment, and if you have questions, just text/email me.
Ready to begin again?
Let's Begin Again.
Thoughtful hair.
Honest conversations.
A plan created specifically for you.
Book Your Consultation